Privacy and cookies policy
Effective from 08.11.2026
1. Data controller
The controller of your personal data is Agrodron Sp. z o.o., ul. Siewna 15, 94-250 Łódź, Poland, KRS 0001043274, VAT No. PL7272869968, REGON 525636697. For any matters relating to personal data, write to [email protected] or message us on WhatsApp: +48 512 238 835.
2. What data we collect
- From the form: name, phone number, email, region, type of service or equipment, area, preferred date, and the content of your message – whatever you choose to enter.
- From phone and email contact: the details you give us in a conversation or message.
- Technical data (only after you consent to cookies): shortened IP address, device and browser type, pages visited, and the source of your visit to the site (e.g. advertising campaign, UTM parameters, gclid, fbclid).
3. Why we use your data and on what basis
| Purpose | Legal basis (UK GDPR) |
|---|---|
| Replying to your enquiry, preparing a quote or offer | Article 6(1)(b) – steps taken at your request before entering into a contract |
| Delivering the service or sale, invoicing and payments | Article 6(1)(b) and (c) – contract and tax and accounting obligations |
| Marketing information (only if you tick the marketing consent box) | Article 6(1)(a) – consent |
| Visitor statistics (Google Analytics) | Article 6(1)(a) – consent to analytics cookies |
| Measuring and tailoring advertising (Meta Pixel, Google Ads) | Article 6(1)(a) – consent to marketing cookies |
| Protection against legal claims, website security | Article 6(1)(f) – our legitimate interests |
4. Who we share data with
We share data only to the extent necessary with providers who help us run the website and the business:
- Cloudflare – website hosting,
- Bitrix24 – the CRM system that receives enquiries from the form and where we manage client communication,
- GetResponse S.A. – newsletter delivery (only after you subscribe and confirm),
- Google (Tag Manager, Analytics, Ads, YouTube) – after you consent to cookies; we embed YouTube videos in restricted-cookie mode,
- Meta Platforms (Facebook, Instagram) – after you consent to marketing cookies,
- email provider, accountancy firm, law firm – where needed.
Some of these providers may process data outside the UK and the European Economic Area (e.g. in the USA) – on the basis of an adequacy decision (e.g. the Data Privacy Framework) or standard contractual clauses. We do not sell your data.
5. How long we keep your data
- enquiries that did not lead to a contract – up to 12 months from the last contact,
- client data – for the duration of the contract, then until the limitation periods for claims and accounting obligations have expired (usually 5–6 years),
- data for marketing information and the newsletter – until you withdraw your consent; proof of consent is kept for up to 3 years after you unsubscribe,
- Google Analytics data – 14 months,
- your cookie choice – 6 months, after which we will ask you again.
Newsletter
If you subscribe to the newsletter, we process your email address (and, optionally, your first name) on the basis of your consent (Article 6(1)(a) UK GDPR) in order to send you marketing information about our services and drones, in line with applicable rules on electronic marketing. Subscription must be confirmed by clicking a link in an email (double opt-in). We keep proof of consent (date, time, wording of the consent, subscription page) for as long as we send the newsletter and for up to 3 years after you unsubscribe, in case of any claims. Sending is handled by GetResponse S.A. (Gdańsk, Poland). You can unsubscribe at any time using the link in every message or by writing to [email protected].
6. Your rights
You have the right to: access your data and obtain a copy, rectification, erasure, restriction of processing, data portability, and to object to processing based on our legitimate interests, as well as to withdraw your consent at any time (this does not affect the lawfulness of any processing carried out before withdrawal). We respond within one month. You can also lodge a complaint with the Information Commissioner's Office (ICO).
You can also lodge a complaint with the Information Commissioner's Office (ICO) (website: ico.org.uk).
Providing your data is voluntary, but without a phone number or email address we cannot reply to your enquiry. We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning you.
7. Cookies and similar technologies
When you first visit, we show a banner where you decide what to accept. We only enable analytics and marketing cookies once you consent (Google Consent Mode v2).
| Category | Examples | Purpose | Consent |
|---|---|---|---|
| Necessary | agro_consent, agro_first, agro_last (browser storage) | remembering your cookie choice, making the form work, recording where an enquiry came from | not required |
| Analytics | _ga, _ga_* (Google Analytics) | visit statistics, improving the website | required |
| Marketing | _fbp (Meta), _gcl_au (Google Ads) | measuring ad performance and tailoring ads | required |
We record each choice in a consent log (random consent ID, date, choice, page, country – no IP address or personal data) for 3 years, so that we can demonstrate consent. Your consent ID: –. You can change or withdraw your consent at any time: Cookie settings (the link is also in the footer of every page). You can also delete cookies in your browser settings.
8. Changes to this policy
If we change the way we process data, we will update this page and the date at the top.
